Terms and Conditions
By registering an account with Quatro Casino, you agree to be bound by these Terms and Conditions.
Acceptance of the Terms
These Terms and Conditions ("Agreement") govern your use of our online platform (the "Platform"). By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree with any provision of these Terms and Conditions, please do not register for an account on the Platform.
Eligibility Requirements
To use the Platform, you must be at least 18 years old (or the age of majority in your jurisdiction) and provide true, accurate, and complete information about yourself. You must also comply with all applicable laws and regulations when using the Platform.
Minimum Age Requirements
You are only eligible to register for an account on the Platform if you are at least 18 years old or have reached the age of majority in your jurisdiction. We may request proof of age, and you will be asked to confirm that you meet this minimum age requirement.
Geographic Restrictions
Use of the Platform is restricted to users who reside within jurisdictions where online gambling is permitted by law. We reserve the right to restrict access to our services from certain countries or regions as a result of changes in applicable laws or regulations.
Account Registration Rules
To register for an account, you will need to provide personal and financial information. You must ensure that all information provided is true, accurate, and complete. If we suspect any discrepancies with your registration details, we may request further verification.
One-Account-Per-User Policies
You are not allowed to operate more than one account on the Platform at a time. Creating multiple accounts or attempting to manipulate our system in this way will result in account suspension or closure and/or other disciplinary actions as per these Terms and Conditions.
Identity Verification and KYC
We may request identification verification from you for security purposes, including proof of identity and residency. We are required by law to maintain accurate records of user information, including their age, address, and financial details. You must ensure that your account remains up-to-date with accurate personal and contact information.
Account Accuracy Obligations
You are responsible for ensuring the accuracy and completeness of all information provided in connection with your registration and any subsequent transactions on the Platform. If you become aware of an error or discrepancy with this information, please notify us immediately.
Account Security Responsibilities
To maintain a secure account environment, we recommend that you use strong passwords, keep your password confidential, do not share it with others, and avoid storing it in insecure locations such as online note-taking apps.
Restricted Behaviour and Prohibited Activities
You agree to refrain from engaging in the following restricted behaviours or prohibited activities:
Bonus and Promotion Rules
To receive bonus offers, promotions, and special deals, you must follow these simple rules:
Wagering and Gameplay Conditions
To withdraw funds from your account or access bonuses, winnings, or promotional offers, you must fulfill our wagering requirements as outlined in each specific promotion's terms and conditions. This includes the minimum bet amount required for withdrawal purposes (e.g., C$1 per spin).
Bonus Abuse Prevention
We take bonus abuse seriously and will monitor all user activity to prevent such issues from arising. Bonus abuses include, but are not limited to:
If we suspect you of engaging in bonus abuse activities, your account may be subject to restrictions and penalties.
Deposits and Withdrawals
To withdraw funds from the Platform, a minimum withdrawal amount applies (e.g., C$20).We reserve the right to verify the source of any deposit or withdrawal before releasing your winnings.*A maximum limit on withdrawals per day/week may be imposed by our policies as dictated under applicable regulations.
Verification Before Withdrawals
Before processing any withdrawal requests, we must ensure that you meet all eligibility criteria. This includes verification of user identity and address to confirm the accuracy and completeness of provided information.
Processing and Review Procedures
All withdrawal requests are processed through a secure internal review process for validation before release. The duration may vary depending on external bank or payment processing times.
Responsible Gambling Expectations
To use the Platform responsibly, you must adhere to these guidelines:
Self-Exclusion and Account Restrictions
If you wish to restrict access to your account, you can request a temporary self-exclusion or permanent closure from using our services. Please note that restrictions may affect promotions available while excluded.
Game Fairness and RNG Systems
Our games use Random Number Generators (RNGs) for fairness purposes. If any discrepancies with these systems arise, please contact support immediately to ensure the integrity of all games.
Technical Interruptions or Voided Gameplay
We will not be held liable for technical failures that result in interrupted gameplay or account accessibility issues unless such interruptions occur as a direct consequence of our negligence or malice.
Suspension or Closure of Accounts
Your account may be subject to suspension or closure under the following circumstances:
Intellectual Property and Platform Ownership
All intellectual property rights and ownership related to our content belong solely to the developers. Any unauthorized use of our logos, name, trademarks or other material is strictly forbidden under applicable law.
Limitation of Liability
We are not liable for any direct or indirect damage arising from errors in connection with your registration process or subsequent activity on our Platform unless otherwise agreed upon by both parties.
Modification of Terms
These Terms and Conditions may be modified at any time as needed, which will automatically affect all users who agree to abide by them. Continued use constitutes acceptance of the amended terms.
